Select Exchange as your subject line and be sure to include your order number, the item you would like to exchange, and the item you would like to exchange it for. If you would like to exchange a product purchased from our online store, please fill out our contact form.
If you are looking to return a Herschel Supply product purchased from another retailer, please contact the retailer directly. This return policy only applies to purchases from our online store. Once our warehouse has received and processed the return we will be able to refund your original method of payment for the cost of the product. All sale items are final sale and cannot be returned unless otherwise required by local laws. Returned items must be unused, unwashed, still have the tags attached and be within 30 days of the purchase date. We ask that customers arrange the return shipping of the product back to our nearest warehouse and suggest using a service that provides tracking as Herschel Supply is not liable for lost shipments. Select Returns as your subject line and please be sure to include your order number. If you are having trouble creating a return, please reach out to us on Livechat or through our contact form for assistance.
#XDESIGN WARRANTY REGISTRATION GIFT HOW TO#
You will be given a RA# and emailed instructions on how to complete your return. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.If you would like to return a product purchased from our online store, please go to our Self Service Returns page (located at the footer of the website) to begin the returns process or log into your Herschel Supply account. XDESIGN LLC SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. XDESIGN LLC NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THE PRODUCT. THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Any warranty claim must be accompanied by a true and correct copy of the receipt reflecting purchase of the product concerning which the claim is made. XDesign LLC’s obligation under this warranty shall be limited to the repair or replacement, at XDesign LLC’s discretion, of the product that proves to be defective under normal use and service to the original purchaser, and which XDesign LLC’s examination discloses to XDesign LLC’s satisfaction to be so defective. All modifications to the product are made at the risk of the party making the modification. This warranty is void if any modification is made to the product, regardless of whether the modification causes or contributes to the alleged defect. This warranty does not cover defects or damage arising from lack of or improper maintenance, improper storage, shipping and handling, ordinary wear and tear, misuse, abuse, accident, unauthorized service, product user negligence, or alteration or modification of the product.
#XDESIGN WARRANTY REGISTRATION GIFT FREE#
XDesign LLC warrants to the original purchaser that its products sold under the Paxis name are free from defects in workmanship and materials under normal use and service.